FAQ’S

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  • Our first session is less about diving into everything at once and more about arriving. We’ll slow down, talk about what brings you here, and begin finding a pace that feels right for you. My goal is that you leave feeling a bit more settled, seen, and hopeful about the work ahead.

  • That’s completely okay. Many people begin therapy with a sense that something matters or feels off, without having clear words for it yet. Part of our early work is making space to listen and understand what’s asking for attention.

    You don’t need a clear plan or outcome in mind—just a willingness to begin.

  • Therapy moves at its own pace. Some people come for a few months to focus on a specific concern, while others stay longer to do deeper, embodied work. I typically meet with clients weekly or bi-weekly, as this rhythm supports continuity and momentum for meaningful change. We’ll check in regularly and adjust as needed, so the work continues to feel supportive and aligned with your goals.

  • Yes. Many athletes integrate counselling or performance-informed support alongside training, competition, or injury rehabilitation. Sessions can be shaped around current training demands, competition schedules, or recovery needs, and the focus can shift over time as circumstances change.

    This work is designed to support—not interfere with—your relationship to sport, helping you navigate pressure, recovery, and transition in a way that feels sustainable and aligned with your goals.

  • Yes. All sessions are held online through a secure video platform. This allows you to join from a space where you feel most comfortable, while still meeting face-to-face in real time. Many clients find that working online helps them feel more at ease and grounded—pets are always welcome.

  • Sessions are 60 minutes and the fee is $160 CAD. For those who prefer more space for deeper processing, extended sessions (75, 90, or 120 minutes) are available at a prorated rate.

    I also reserve a limited number of reduced-rate spots. You’re welcome to ask about current availability. Payment can be made by e-transfer or credit card at the end of each session.

  • I do not offer direct billing at this time. However, I provide detailed receipts that you can submit to your insurance provider for reimbursement.

    If your benefits plan does not currently cover services provided by a Canadian Certified Counsellor (CCC), you’re welcome to let me know. I’m happy to provide an advocacy letter that you can submit to your insurance company to request coverage.

    If you have questions about insurance or reimbursement, feel free to reach out.

  • Finding the right fit matters. A free 20-minute consultation gives us a chance to meet, talk a bit about what’s bringing you here, and get a feel for how it might be to work together. I encourage you to notice how you feel in our conversation—therapy often begins with that small moment of comfort, ease, or connection.

  • People often come when something no longer feels workable in the way it once did—when patterns feel stuck, emotions feel overwhelming, or a familiar sense of meaning or direction has shifted. This might show up as anxiety, grief, relational strain, burnout, or a sense of disconnection from oneself.

    Many clients I work with are navigating transitions: changes in relationships, identity, work, health, or how they relate to their bodies and abilities. Some are adjusting to injury or life after high-level sport; others are carrying long-standing emotional patterns that are asking for gentler attention. I also work with therapists and helping professionals seeking space to reflect, reconnect with their vitality, and deepen their practice.

    People don’t need to arrive with a clear label or diagnosis—just a sense that something matters and deserves care.

  • No. While I offer specialized support for athletes, much of my work is with adults navigating transitions, relationships, grief, identity shifts, and the effects of long-held pressure or responsibility. Many people I work with have never identified as athletes.

    If parts of my approach resonate with you, you’re welcome here—whether sport is central to your life or not.

  • Supervision and consultation both offer space to reflect on your clinical work, but they serve different purposes.

    Supervision is a formal, structured relationship—often required during graduate training or registration—where the focus includes skill development, ethical oversight, and professional evaluation.

    Clinical consultation, which I offer, is typically a post-registration or peer-level process. It provides a collaborative, non-evaluative space to think through complex cases, integrate somatic and emotion-focused approaches, and stay resourced in the work. Consultation is less about assessment and more about reflection, perspective, and deepening your clinical practice over time.

 interested in working together?

BOOK A FREE 20-MINUTE CONSULTATION WITH KRISTIN TO SEE IF IT FEELS LIKE A GOOD FIT.

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